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author:

Wang, Ying-Ming (Wang, Ying-Ming.) [1] (Scholars:王应明)

Indexed by:

EI Scopus SCIE

Abstract:

Quality function deployment (QFD) is a methodology to ensure that customer requirements (CRs) are deployed through product planning, part development, process planning and production planning. The first step to implement QFD is to identify CRs and assess their relative importance weights. This paper proposes a nonlinear programming (NLP) approach to assessing the relative importance weights of CRs, which allows customers to express their preferences on the relative importance weights of CRs in their preferred or familiar formats. The proposed NLP approach does not require any transformation of preference formats and thus can avoid information loss or information distortion. Its potential applications in assessing the relative importance weights of CRs in QFD are illustrated with a numerical example.

Keyword:

customer requirements nonlinear programming preference formats quality function deployment

Community:

  • [ 1 ] Fuzhou Univ, Inst Decis Sci, Fuzhou 350108, Peoples R China

Reprint 's Address:

  • 王应明

    [Wang, Ying-Ming]Fuzhou Univ, Inst Decis Sci, Fuzhou 350108, Peoples R China

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Source :

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH

ISSN: 0020-7543

Year: 2012

Issue: 16

Volume: 50

Page: 4414-4425

1 . 4 6

JCR@2012

7 . 0 0 0

JCR@2023

ESI Discipline: ENGINEERING;

JCR Journal Grade:2

CAS Journal Grade:3

Cited Count:

WoS CC Cited Count: 16

SCOPUS Cited Count: 16

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 0

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