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Abstract:
The aim of this study is to analyze how internal operating sub-processes and annual operations of airport companies influence the overall efficiency. The multi-period Network Data Envelopment Analysis is used to evaluate the efficiencies and the efficiency changes for East Asia airport companies. The results indicate that the overall efficiencies of airport companies during a specified period of time are affected by the system efficiency and the sub-processes' efficiencies is individual periods. Furthermore, the overall efficiency change is determined by the sub-processes' efficiency changes. According to the operating decision analysis matrix, managers can discover the inefficient sub-processes and formulate the improvement countermeasures. (C) 2016 Elsevier Ltd. All rights reserved.
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JOURNAL OF AIR TRANSPORT MANAGEMENT
ISSN: 0969-6997
Year: 2017
Volume: 59
Page: 71-82
2 . 0 3 8
JCR@2017
3 . 9 0 0
JCR@2023
ESI Discipline: SOCIAL SCIENCES, GENERAL;
ESI HC Threshold:126
JCR Journal Grade:3
Cited Count:
WoS CC Cited Count: 24
SCOPUS Cited Count: 24
ESI Highly Cited Papers on the List: 0 Unfold All
WanFang Cited Count:
Chinese Cited Count:
30 Days PV: 3
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