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author:

Bian, Qi (Bian, Qi.) [1] | Zhang, Xiaojun (Zhang, Xiaojun.) [2] (Scholars:张晓君) | Mao, Qingduo (Mao, Qingduo.) [3]

Indexed by:

SSCI SCIE

Abstract:

Governments around the world have taken measures in fighting against COVID-19, but how the government's response affects the public evaluation of government performance in crisis remains to be examined. The study investigated how government actions, the public's trust in government, risk perception, and negative emotions influenced the public evaluation of government performance based on a primary survey. The findings showed that: (1) government actions and public evaluation of government performance in crisis are significantly and positively associated; (2) trust in government can positively lead to the public evaluation of government performance in crisis; (3) risk perception and negative emotions can negatively moderate and attenuate the previous positive relationship. The research revealed that the public evaluation of government performance is formed by the government actions through mediation effect of trust in government and also moderation effect of risk perception and emotional factors. Thus, this study innovatively developed a moderated mediation model of public perceived government performance which may serve as a basis for improving public evaluation while dealing with the crisis in other countries and regions.

Keyword:

Government actions Moderated mediation model Negative emotions Public evaluation of government performance Risk perception Trust in government

Community:

  • [ 1 ] [Bian, Qi]Shandong Univ, Sch Polit Sci & Publ Adm, Qingdao 266237, Peoples R China
  • [ 2 ] [Zhang, Xiaojun]Fuzhou Univ, Sch Econ & Management, Fuzhou 350108, Peoples R China
  • [ 3 ] [Zhang, Xiaojun]Fuzhou Univ, Fujian Emergency Management Res Ctr, Fuzhou 350108, Peoples R China
  • [ 4 ] [Mao, Qingduo]Ocean Univ China, Sch Int Affairs & Publ Adm, Qingdao 266100, Peoples R China

Reprint 's Address:

  • [Mao, Qingduo]Ocean Univ China, Sch Int Affairs & Publ Adm, Qingdao 266100, Peoples R China

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Source :

INTERNATIONAL JOURNAL OF DISASTER RISK REDUCTION

ISSN: 2212-4209

Year: 2021

Volume: 60

4 . 8 4 2

JCR@2021

4 . 2 0 0

JCR@2023

ESI Discipline: GEOSCIENCES;

ESI HC Threshold:77

JCR Journal Grade:1

CAS Journal Grade:3

Cited Count:

WoS CC Cited Count: 14

SCOPUS Cited Count: 16

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 3

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