The　measurements　of　Quality　of　Experience　(QoE)　are　essential　to　research　for　better　analysis　and　optimization　of　Multi-View　and　3D　(MV/3D)　videos.　However,　there　is　a　lack　of　systematic　description　of　QoE　mechanism　in　MV/3D　videos　yet.　This　paper　aims　to　give　a　comprehensive　account　of　QoE　assessment　and　management　for　MV/3D　video　services.　We　first　conclude　distinctive　QoE　influencing　factors　(IFs)　in　MV/3D　videos　by　dividing　them　into　immersion　and　interaction　related　IFs.　Then　the　methods　of　QoE　assessment　in　MV/3D　video　services　(including　subjective　assessment　and　objective　assessment)　are　presented.　Finally,　we　summarize　QoE　management　for　improving　immersion　and　interaction.　We　hope　our　work　is　capable　of　providing　a　useful　guideline　on　the　related　issues　and　the　future　research　directions　in　MV/3D　video　services.　©　2021,　Springer　Nature　Singapore　Pte　Ltd.