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Abstract:
[Purpose/ significance] A multi- task user needs identification model integrating disease characteristics (MUNI-DC) is proposed for user generated content in online health communities. Deeply explore user needs and form a demand theme system consisting of two parts: questioning intention and questioning entity. [Method/ process] By constructing a BERT-wwm model for pre-training user demand data and integrating user medical condition characteristics to achieve recognition of user intentions; Furthermore, a multi-layer label pointer network is used to achieve entity recognition of user query data in online health communities. Based on this, identify the needs of users in online health communities. [Result/ conclusion] Comparative experiments have shown that compared to a single task model, this model has improved in precision, recall, F1, and other indicators of user requirement recognition results. The ablation experiment found that the fusion of disease characteristics and multi-layer label pointer network can effectively improve the user demand recognition performance of the model. The proposed MUNI-DC model has reference value in dealing with online health community user information demand analysis tasks. © 2025 Information studies: Theory and Application. All rights reserved.
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情报理论与实践
ISSN: 1000-7490
Year: 2025
Issue: 4
Volume: 48
Page: 125-134
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ESI Highly Cited Papers on the List: 0 Unfold All
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30 Days PV: 0
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