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Two-sided platform customer classification system based on network DEA: an application to an on-demand freight platform SCIE
期刊论文 | 2024 , 11 (1) | INTERNATIONAL JOURNAL OF SYSTEMS SCIENCE-OPERATIONS & LOGISTICS
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Abstract :

Two-sided platforms include two parts of users, customers and suppliers, which are the key strategic resources in two-sided platforms. Through Customer Intelligence Classification (CIC) management provided in this study, a platform can distinguish different values of customers to allocate resources efficiently and maximise customer resource value and enterprise investment returns. Meanwhile platform can also distinguish collusive drivers through CIC. Network Data Envelopment Analysis (NDEA) is applied in this research to open the black box of a two-sided platform operation system by dividing it into two sub-processes: Marketing and Service (MS) sub-process and Value-Creating (VC) sub-process. Four categories of customers are classified through performance evaluated by NDEA from data of an on-demand freight platform Z from March to August in 2018. In addition, six influencing factors are discovered through Panel Regression Model. The main conclusions are: (1) Customer with high marketing service valuation and low value-creating valuation, needs proper operation methods to promote their order quality. (2) Customer with low marketing service valuation and high value-creating valuation, needs to take attention to collusion between customers and driver. (3) Shipping fee, client number, driver number and coupons per order should become customers' Key Performance Indicators to evaluate their potential.

Keyword :

Customer Intelligence Classification Customer Intelligence Classification network data envelopment analysis network data envelopment analysis panel regression analysis panel regression analysis two-sided platform two-sided platform

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GB/T 7714 Zheng, Yuting , Li, Jianhong , Cai, Xueyuan . Two-sided platform customer classification system based on network DEA: an application to an on-demand freight platform [J]. | INTERNATIONAL JOURNAL OF SYSTEMS SCIENCE-OPERATIONS & LOGISTICS , 2024 , 11 (1) .
MLA Zheng, Yuting 等. "Two-sided platform customer classification system based on network DEA: an application to an on-demand freight platform" . | INTERNATIONAL JOURNAL OF SYSTEMS SCIENCE-OPERATIONS & LOGISTICS 11 . 1 (2024) .
APA Zheng, Yuting , Li, Jianhong , Cai, Xueyuan . Two-sided platform customer classification system based on network DEA: an application to an on-demand freight platform . | INTERNATIONAL JOURNAL OF SYSTEMS SCIENCE-OPERATIONS & LOGISTICS , 2024 , 11 (1) .
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Two-sided platform customer classification system based on network DEA: an application to an on-demand freight platform Scopus
期刊论文 | 2024 , 11 (1) | International Journal of Systems Science: Operations and Logistics
Study on urban green development efficiency of Jiangsu, Zhejiang and Fujian in China: a mixed network SBM approach SCIE
期刊论文 | 2024 | KYBERNETES
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Abstract :

Purpose - By studying the green development efficiency (GDE) of 33 cities in the provinces of Jiangsu, Zhejiang, and Fujian in China, this study strives to conduct an analysis of the sustainable practices implemented in these developed regions, and derive valuable insights that can foster the promotion of green transformation. Design/methodology/approach - First, the urban green development system (GDS) was decomposed into the economic benefit subsystem (EBS), social benefit subsystem (SBS), and pollution control subsystem (PCS). Then, a mixed network SBM model was proposed to evaluate the GDE during 20152020, with Moran's I and Bootstrap truncated regression model subsequently applied to measure the spatial characteristics and driving factors of efficiency. Findings - Subsystem efficiency presents a distribution trend of PCS > EBS > SBS. There is a particular spatial aggregation effect in EBS efficiency, whereas SBS and PCS efficiencies have no significant spatial autocorrelation. Furthermore, urbanization level contributes significantly to the efficiency of all subsystems; industrial structure, energy consumption, and technological innovation play a crucial role in EBS and SBS; external openness is a pivotal factor in SBS; and environmental regulation has a significant effect on PCS. Originality/value - This study further decomposes the black box of GDS into subsystems including the economy, society, and environment. Additionally, by employing a mixed network SBM model and Bootstrap truncated regression model to investigate efficiency and its driving factors from the subsystem perspective, it endeavors to derive more detailed research conclusions and policy implications.

Keyword :

Bootstrap truncated regression model Bootstrap truncated regression model Driving factors Driving factors Green development efficiency Green development efficiency Mixed network SBM model Mixed network SBM model

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GB/T 7714 Liu, Dan , Liu, Tiange , Zheng, Yuting . Study on urban green development efficiency of Jiangsu, Zhejiang and Fujian in China: a mixed network SBM approach [J]. | KYBERNETES , 2024 .
MLA Liu, Dan 等. "Study on urban green development efficiency of Jiangsu, Zhejiang and Fujian in China: a mixed network SBM approach" . | KYBERNETES (2024) .
APA Liu, Dan , Liu, Tiange , Zheng, Yuting . Study on urban green development efficiency of Jiangsu, Zhejiang and Fujian in China: a mixed network SBM approach . | KYBERNETES , 2024 .
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Study on urban green development efficiency of Jiangsu, Zhejiang and Fujian in China: a mixed network SBM approach Scopus
期刊论文 | 2024 | Kybernetes
全渠道策略中线下有限库存服务决策优化研究
期刊论文 | 2024 , 27 (8) , 46-56 | 管理科学学报
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Abstract :

为了给顾客提供更好的购物体验,众多零售商引入了线上下单-线下提货(BOPS)购物渠道,从而使有限的线下库存面对来自多个渠道的需求.引入BOPS渠道是否对零售商有益,以及对线下有限库存服务决策优化尚缺乏研究.本研究考虑一个零售商和两类顾客,一类顾客为仅通过实体商店购买商品的实体店顾客,另一类为策略性地在各种渠道中进行选择的全渠道顾客.现有全渠道研究多假设零售商的线下库存优先满足实体店顾客需求,本研究将线下有限库存优先服务全渠道顾客需求策略(OPS)、优先服务实体店顾客需求策略(SPS)、按比例服务两类顾客需求策略(EPS)纳入考虑,与传统文献对比,发现引入BOPS并不完全对零售商有益,零售商实体店密度(决定顾客的商店访问成本)和配送中心的密度(决定顾客的线上等待成本)会对零售商收益造成影响.若顾客的线上等待成本与商店访问成本均较低,且商店访问成本更低时,零售商采用EPS和SPS服务策略会提高零售商利润,同时提高实体店顾客和全渠道顾客的消费者剩余.

Keyword :

全渠道 全渠道 库存率 库存率 服务顺序 服务顺序 线上下单-线下取货 线上下单-线下取货

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GB/T 7714 李建斌 , 李洪轩 , 宋向荣 et al. 全渠道策略中线下有限库存服务决策优化研究 [J]. | 管理科学学报 , 2024 , 27 (8) : 46-56 .
MLA 李建斌 et al. "全渠道策略中线下有限库存服务决策优化研究" . | 管理科学学报 27 . 8 (2024) : 46-56 .
APA 李建斌 , 李洪轩 , 宋向荣 , 郑宇婷 . 全渠道策略中线下有限库存服务决策优化研究 . | 管理科学学报 , 2024 , 27 (8) , 46-56 .
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我国航空公司运营效率的影响因素研究
期刊论文 | 2024 , 43 (12) , 126-138 | 物流技术
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Abstract :

"十四五"期间民航业呈现新发展局面,探讨我国航空公司运营效率的影响因素有助于分析民航业的现状与管理成效,推进民航业有序高效地发展.将航空公司运营视为生产子过程和服务子过程两个阶段,选择考虑内生权重的动态网络数据包络分析模型测量我国航空公司的效率,采用面板数据回归模型和门槛模型探究影响效率的因素.研究结果表明:国内航空公司运营效率欠佳,服务子过程整体表现优于生产子过程;航班正常率对生产子过程效率具有显著正向影响,投诉率对生产和服务子过程均具有负向作用;机队组合对服务子过程效率的影响具有门槛效应,在不同水平下对航空公司运营效率有不同影响.因此,建议我国航空公司优化机队组合,降低运营成本;改进管理模式,减少航班延误;推动服务创新,提高服务质量.

Keyword :

动态网络SBM 动态网络SBM 航空公司 航空公司 运营效率 运营效率 门槛模型 门槛模型

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GB/T 7714 郑宇婷 , 孔舒君 , 刘丹 . 我国航空公司运营效率的影响因素研究 [J]. | 物流技术 , 2024 , 43 (12) : 126-138 .
MLA 郑宇婷 et al. "我国航空公司运营效率的影响因素研究" . | 物流技术 43 . 12 (2024) : 126-138 .
APA 郑宇婷 , 孔舒君 , 刘丹 . 我国航空公司运营效率的影响因素研究 . | 物流技术 , 2024 , 43 (12) , 126-138 .
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考虑交叉销售的BOPS调货策略及双边收益共享协调机制
期刊论文 | 2024 , 33 (12) , 54-61 | 运筹与管理
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在"线上购买线下取货"(Buy-online and Pick-up-in-store,简称BOPS)的全渠道零售系统中,由于BOPS消费者的交叉购买为企业带来额外收益,使得企业之间的调货行为不仅影响其成本,还会通过影响其BOPS消费者流量影响最终收益.基于此考虑企业调货行为与消费者交叉购买行为对BOPS零售系统产生的协同作用,研究了企业的订货与调货策略.此外,针对此协同作用带来的渠道冲突引入了双边收益共享(Bilateral Revenue Sharing,简称BRS)契约协调机制.结果表明:授权店的调货策略不仅受调货成本收益率的影响,还与自身及旗舰店订货策略有关.当企业订货水平和BOPS消费者占比都比较低时,授权店充当线下取货点的职能,所有的BOPS需求都通过调货满足;当两者占比都比较高时,授权店充当前置仓库的职能,通过自身订货量及调货满足BOPS消费者需求.通过BRS契约发现:该契约不仅可以协调调货和交叉销售带来的渠道冲突,还可以使系统总利润高于集中供应链的总利润.

Keyword :

BOPS全渠道零售 BOPS全渠道零售 BRS契约 BRS契约 交叉销售 交叉销售 调货与协调 调货与协调

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GB/T 7714 李建斌 , 郭培强 , 陶智颖 et al. 考虑交叉销售的BOPS调货策略及双边收益共享协调机制 [J]. | 运筹与管理 , 2024 , 33 (12) : 54-61 .
MLA 李建斌 et al. "考虑交叉销售的BOPS调货策略及双边收益共享协调机制" . | 运筹与管理 33 . 12 (2024) : 54-61 .
APA 李建斌 , 郭培强 , 陶智颖 , 郑宇婷 . 考虑交叉销售的BOPS调货策略及双边收益共享协调机制 . | 运筹与管理 , 2024 , 33 (12) , 54-61 .
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Delivery service for a service-oriented manufacturing supply chain with procurement and delivery time decisions SCIE
期刊论文 | 2023 , 62 (20) , 7581-7597 | INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH
WoS CC Cited Count: 2
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Abstract :

This paper proposes a service-oriented manufacturing strategy in a two-echelon supply chain with random demand. When there is no inventory for the retailer to meet demand, customers can choose to order products through the retailer and products will be delivered to them by the manufacturer directly in the promised time, and we call this delivery service in service-oriented manufacturing. We employ a Stackelberg game-theoretic model to analyse the procurement quantity and delivery time decisions by the manufacturer as the leader and the retailer as the follower. Using the performance of the pure-manufacturing strategy as a benchmark, our main results follow. First, the equilibrium strategies of the two players are obtained. Clear decision rules are also given. Second, delivery service in service-oriented manufacturing can be an effective way to reduce the holding cost of the retailer. Third, we describe the customer loss caused by waiting and find how the manufacturer influences procurement quantity of the retailer through the decision of delivery time. Finally, delivery service in service-oriented manufacturing cannot always improve the profit of the manufacturer and the retailer. We give guidance for managers to provide it.

Keyword :

delivery service delivery service delivery time delivery time inventory inventory procurement procurement Service-oriented manufacturing Service-oriented manufacturing supply chain management supply chain management

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GB/T 7714 Yang, Zhuolin , Zheng, Yuting , Li, Jianbin et al. Delivery service for a service-oriented manufacturing supply chain with procurement and delivery time decisions [J]. | INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH , 2023 , 62 (20) : 7581-7597 .
MLA Yang, Zhuolin et al. "Delivery service for a service-oriented manufacturing supply chain with procurement and delivery time decisions" . | INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH 62 . 20 (2023) : 7581-7597 .
APA Yang, Zhuolin , Zheng, Yuting , Li, Jianbin , Zhu, Stuart X. , Yang, Chao . Delivery service for a service-oriented manufacturing supply chain with procurement and delivery time decisions . | INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH , 2023 , 62 (20) , 7581-7597 .
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Delivery service for a service-oriented manufacturing supply chain with procurement and delivery time decisions EI
期刊论文 | 2024 , 62 (20) , 7581-7597 | International Journal of Production Research
Delivery service for a service-oriented manufacturing supply chain with procurement and delivery time decisions Scopus
期刊论文 | 2023 , 62 (20) , 7581-7597 | International Journal of Production Research
The construction efficiency study of China National Ecological Civilization Pilot Zone with network SBM model: a city-based analysis SCIE
期刊论文 | 2023 , 30 (16) , 47685-47698 | ENVIRONMENTAL SCIENCE AND POLLUTION RESEARCH
WoS CC Cited Count: 2
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Abstract :

The Chinese government proposed the establishment of China National Ecological Civilization Pilot Zone in 2016 to further explore the coordinated development of economy and environment. Fujian, Jiangxi, and Guizhou provinces were selected as the first batch of pilot zones. After years of exploration, it is necessary to discuss and summarize the construction progress of the three pilot zones from the perspective of the city. In this study, first, the ecological civilization pilot zone construction system was decomposed into an economic construction subsystem (ECS) and an environmental optimization subsystem (EOS). Then, a two-stage network SBM model was adopted to calculate the efficiencies of the subsystems, and the Kruskal-Wallis test was used to measure the efficiency difference. Finally, a panel data regression model was applied to explore the influencing factors of both subsystems. The results show that the ECS efficiency is higher than that of the EOS, and the ECS efficiency in Fujian is significantly better than that in Jiangxi and Guizhou. However, there is no significant difference in EOS efficiency in the three provinces. Furthermore, industrial structure and population agglomeration have a significant effect on ECS efficiency, environmental regulation has a significant impact on EOS, and the technology level has a significant impact on both subsystems. Based on the results, policy implications for improving the efficiency of the two subsystems were given respectively.

Keyword :

China National Ecological Civilization Pilot Zone China National Ecological Civilization Pilot Zone Efficiency evaluation Efficiency evaluation Influencing factors Influencing factors Network SBM model Network SBM model Nonparametric test Nonparametric test Panel data regression Panel data regression

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GB/T 7714 Liu, Dan , Liu, Tiange , Zheng, Yuting et al. The construction efficiency study of China National Ecological Civilization Pilot Zone with network SBM model: a city-based analysis [J]. | ENVIRONMENTAL SCIENCE AND POLLUTION RESEARCH , 2023 , 30 (16) : 47685-47698 .
MLA Liu, Dan et al. "The construction efficiency study of China National Ecological Civilization Pilot Zone with network SBM model: a city-based analysis" . | ENVIRONMENTAL SCIENCE AND POLLUTION RESEARCH 30 . 16 (2023) : 47685-47698 .
APA Liu, Dan , Liu, Tiange , Zheng, Yuting , Zhang, Qi . The construction efficiency study of China National Ecological Civilization Pilot Zone with network SBM model: a city-based analysis . | ENVIRONMENTAL SCIENCE AND POLLUTION RESEARCH , 2023 , 30 (16) , 47685-47698 .
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The construction efficiency study of China National Ecological Civilization Pilot Zone with network SBM model: a city-based analysis EI
期刊论文 | 2023 , 30 (16) , 47685-47698 | Environmental Science and Pollution Research
The construction efficiency study of China National Ecological Civilization Pilot Zone with network SBM model: a city-based analysis Scopus
期刊论文 | 2023 , 30 (16) , 47685-47698 | Environmental Science and Pollution Research
The value of buyer financing with a minimum quantity commitment in pull supply chains SCIE SSCI
期刊论文 | 2023 , 121 | OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE
WoS CC Cited Count: 1
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Abstract :

This paper studies a pull supply chain where a capital-abundant retailer sources from a capital-constrained manufacturer and offers the manufacturer a special buyer financing with a minimum purchase quantity commitment. We characterize the equilibrium solutions for different financing schemes, including bank financing and the special buyer financing. Compared with bank financing, we find that the special buyer financing always benefits the whole supply chain. When the margin of the business is high, the retailer (manufacturer) will be better off (worse off) under special buyer financing. When the margin of the business is moderate, both the retailer and the manufacturer can benefit from the special buyer financing. When the margin of the business is low, the retailer refuses to offer a loan. In addition, we study the impact of demand variability on the performance of the supply chain and find that the special buyer financing can resist the risk caused by demand variability. Further, we extend the model and find that the retailer and the manufacturer have different attitudes towards differential wholesale prices under the special buyer financing. Finally, we examine the value of quantity commitment in buyer financing, and our results show that whether the quantity commitment can play a positive role in buyer financing scheme depends on the margin of the business.

Keyword :

Bank financing Bank financing Buyer financing Buyer financing Minimum purchase quantity commitment Minimum purchase quantity commitment Pull supply chain Pull supply chain

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GB/T 7714 Li, Jianbin , Cheng, Wei , Song, Xiangrong et al. The value of buyer financing with a minimum quantity commitment in pull supply chains [J]. | OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE , 2023 , 121 .
MLA Li, Jianbin et al. "The value of buyer financing with a minimum quantity commitment in pull supply chains" . | OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE 121 (2023) .
APA Li, Jianbin , Cheng, Wei , Song, Xiangrong , Zheng, Yuting . The value of buyer financing with a minimum quantity commitment in pull supply chains . | OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE , 2023 , 121 .
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The value of buyer financing with a minimum quantity commitment in pull supply chains EI
期刊论文 | 2023 , 121 | Omega (United Kingdom)
The value of buyer financing with a minimum quantity commitment in pull supply chains Scopus
期刊论文 | 2023 , 121 | Omega (United Kingdom)
中国部分城市绿色全要素生产率测度及提升路径——基于网络SBM模型及GML指数
期刊论文 | 2022 , 21 (03) , 56-65 | 大连海事大学学报(社会科学版)
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Abstract :

以提高绿色全要素生产率为导向,贯彻绿色发展理念,是实现高质量发展的必然要求。测度分析江苏、浙江、福建三省33个设区市2012—2018年城市经济发展与环境治理两个子系统绿色全要素生产率变化情况,结果表明:9个城市经济发展子系统与环境治理子系统绿色全要素生产率呈现上升趋势,14个城市呈现下降趋势。造成各城市绿色全要素生产率下降的原因包括建设绩效不佳和技术进步不足两个方面。为提升城市绿色全要素生产率,经济发展子系统应加强创新发展,优化产业结构,环境治理子系统要推进技术融合,健全体制机制。

Keyword :

GML指数 GML指数 环境治理 环境治理 经济发展 经济发展 绿色全要素生产率 绿色全要素生产率 网络SBM模型 网络SBM模型

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GB/T 7714 刘丹 , 刘天歌 , 郑宇婷 . 中国部分城市绿色全要素生产率测度及提升路径——基于网络SBM模型及GML指数 [J]. | 大连海事大学学报(社会科学版) , 2022 , 21 (03) : 56-65 .
MLA 刘丹 et al. "中国部分城市绿色全要素生产率测度及提升路径——基于网络SBM模型及GML指数" . | 大连海事大学学报(社会科学版) 21 . 03 (2022) : 56-65 .
APA 刘丹 , 刘天歌 , 郑宇婷 . 中国部分城市绿色全要素生产率测度及提升路径——基于网络SBM模型及GML指数 . | 大连海事大学学报(社会科学版) , 2022 , 21 (03) , 56-65 .
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中国部分城市绿色全要素生产率测度及提升路径——基于网络SBM模型及GML指数
期刊论文 | 2022 , 21 (03) , 56-65 | 大连海事大学学报(社会科学版)
基于知识图谱可视化的城市生态文明评价指标体系构建
期刊论文 | 2022 , 21 (06) , 81-89 | 大连海事大学学报(社会科学版)
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Abstract :

构建城市生态文明评价指标体系有助于衡量城市生态文明的现状与管理成效,推进城市生态文明建设,但现有文献在构建评价指标体系时多存在主观性较强等问题。运用CiteSpace软件对中国知网和万方数据库中生态文明评价领域文献进行可视化分析,构建以“生态经济”、“生态环境”、“人居环境”、“环境保护”为框架的城市生态文明评价指标体系,并以贵阳市和莆田市为例,验证该指标体系的准确性与可行性。结果表明:所构建的指标体系具有区分度且与实际情况相符,可为城市生态文明建设评价提供理论参考。

Keyword :

可视化 可视化 城市生态文明 城市生态文明 知识图谱 知识图谱 评价指标体系 评价指标体系

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GB/T 7714 郑宇婷 , 唐靖滢 , 刘丹 . 基于知识图谱可视化的城市生态文明评价指标体系构建 [J]. | 大连海事大学学报(社会科学版) , 2022 , 21 (06) : 81-89 .
MLA 郑宇婷 et al. "基于知识图谱可视化的城市生态文明评价指标体系构建" . | 大连海事大学学报(社会科学版) 21 . 06 (2022) : 81-89 .
APA 郑宇婷 , 唐靖滢 , 刘丹 . 基于知识图谱可视化的城市生态文明评价指标体系构建 . | 大连海事大学学报(社会科学版) , 2022 , 21 (06) , 81-89 .
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基于知识图谱可视化的城市生态文明评价指标体系构建
期刊论文 | 2022 , 21 (06) , 81-89 | 大连海事大学学报(社会科学版)
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