As　the　relationship　between　client　and　designer　is　always　a　dynamic　one　that　changes　over　the　course　of　the　design　process,　this　paper　concentrates　on　how　to　improve　traditional　communications　in　order　to　achieve　better　design　outcomes.　New　communicating　modes　are　to　be　created　when　new　role　of　designers　in　design　process　has　to　be　reconsidered　that　meets　clients＇　expectations　and　satisfactions.　Nowadays,　Internet　has　been　broadly　employed　in　our　daily　lives;　inevitably,　communication　via　Internet　can　be　regarded　as　one　of　the　useful　tools　to　replace　traditional　communication　ways　used　in　design　process.　As　a　result,　by　examine　current　difficulties　relating　to　communicating　modes　in　the　design　process,　this　paper　proposes　a　conceptual　frame　work　of　web-based　service　based　on　human-centered　design　trying　to　enhance　communication　between　clients　and　designers　particularly　for　interior　design.　©　2014　Taylor　&　Francis　Group.